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Old 10-09-2012, 12:14 PM   #25
sus
Member
sus began at the beginning.
 
Posts: 13
Karma: 10
Join Date: Oct 2012
Location: Stoney Creek Ontario
Device: Kobo original
Smile Please help my Kobo is frozen

Hi All
I have the first Kobo and received a 2nd Kobo touch so I gave the older Kobo to my daughter and now the older Kobo is frozen. I have tried resetting with a paper clip, charging, throwing it on the floor (lol) (not really) I have used this Kobo for 2 years and never had a problem before, I am devastated as she really enjoyed reading for about a week. The screen is frozen on powered off with lines going thru. If I try going turning it on the blue light comes on then flashes for about 15 seconds and then nothing.
Can someone please direct me it would be greatly appreciated.

Thanks Sus
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