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Old 10-09-2012, 11:29 AM   #26
elemenoP
Wizard
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Posts: 1,654
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Join Date: Oct 2010
Location: NYC
Device: Kindle Paperwhite, Sony 650
Quote:
Originally Posted by raac View Post
This from Diesel:

Thanks for the note. Our general policy is that we do not refund an ebook after it has been downloaded. If there are errors, we can get a new feed from the supplier or refund at that time. We try to keep our clients happy and loyal.
This is how I read the above: if you call and complain enough (but nicely), we just might give you a refund.

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