Originally Posted by FJames
Instead of constantly re-designing the user interface according to some sort of internal logic, Kobo should put up a poll listing all the features (or maybe showing them graphically) and ask people to vote on which ones they like most.
Kobo should have a group of actual Kobo users that try out the software before it is released to everyone. They can provide feedback on things like what they like and don't like about the user interface and find common bugs and the like. They would be unpaid volunteers that the rest of the user community benefits from. We could call this group "beta testers". [/sarcasm]