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Old 10-09-2012, 10:14 AM   #139
Trauma Doll
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Posts: 219
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Join Date: Dec 2008
Device: Gave up on PW. Using Kindle Keyboard.
Quote:
Originally Posted by xendula View Post
Actually, the story continued on into the night. When I received confirmation of the order update, there was only one device listed, for delivery on Thursday. I called Amazon, talked to one person who passed me on to somebody else. They dropped the call, I called back, talked to one person, who passed me on to someone else, and was put on hold every few minutes. Every single time I had to start from scratch to explain what the matter was. In a matter of hours, I talked to 7 Amazon CS reps. I am supposed to receive a new confirmation email for the second replacement, but over 4 hours later it is still not here.
Ugh. This sounds like something I'd expect from CS at my cable provider, not Amazon. Maybe they're just getting overwhelmed/frazzled because of all the problems. Fingers still crossed for you.
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