Originally Posted by replica145
I just replaced by PW because of as big blue blotch on the screen. CS told me they are aware of the issue and they are now being tested. I wonder if this is true or if I am being placated. Anyone else been told this by CS?
Also, I don't have to wait, they sent it right away by 2-day shipping, which surprised me.
When I talked to a CS rep on Friday, they claimed they hadn't heard of this issue. I wonder if they are all admitting to the issue now, or if it just varies by rep.