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Old 10-08-2012, 05:44 PM   #463
7hir7een
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Posts: 137
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Join Date: Oct 2012
Device: Kindle Voyage, iPad Mini Retina
Quote:
Originally Posted by replica145 View Post
I just replaced by PW because of as big blue blotch on the screen. CS told me they are aware of the issue and they are now being tested. I wonder if this is true or if I am being placated. Anyone else been told this by CS?

Also, I don't have to wait, they sent it right away by 2-day shipping, which surprised me.
When I talked to a CS rep on Friday, they claimed they hadn't heard of this issue. I wonder if they are all admitting to the issue now, or if it just varies by rep.
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