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Old 10-06-2012, 10:41 AM   #1
cfrizz
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Posts: 1,104
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Join Date: Dec 2009
Location: Quincy, MA
Device: Sony PRS T1, Samsung Note 2, Samsung GMP 5, Nexus 7 32GB
Thumbs up Props to M-Edge!

A couple of weeks ago, I lost my Eluminator light which came out of its slot on my Latitude book jacket. I posted about it here in the Sony thread and also I went back and did an update to my review on M-Edge about the fact that not being able to seal the light inside the cover was just an accident waiting to happen.

Well on Tuesday, I got an email from M-Edge telling me that they would be willing to not only replace the light but would also make a change to their Executive Jacket that will hold the light inside and send them to me if I would send back the Latitude jacket. They even made me one in black which isn't the regular option for the Executive jacket.

Needless to say I took them up on it and yesterday I recieved my new jacket and light!

Now it's this kind of customer service that will keep me a loyal and happy customer, thank you M-Edge!!!
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