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Old 10-04-2012, 11:04 PM   #12
Uschiekid
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Posts: 453
Karma: 478836
Join Date: Oct 2012
Device: Kobo Glo
Quote:
Originally Posted by pokee View Post
I asked that very question when I bought my Vox one year ago. I was told ereaders had a 30 day policy, because they are not considered tablet computers.

First of all, that link was wrong...it showed online policies. The in store policy does not mention "all electronics" have a 14 day policy...it names specifics items...and ereaders iis NOT on the list. The rep was WRONG. The return policy is still 30 days...even for Kobos new tablet ereader...
that's what i thought, but i figured they might be sneaky.

I HATE it when I can't get a straight answer about something so simple. That's been my experience at big box stores...ask 10 different people get 12 different answers.

Guess I might just drop in the store and get ahold of someone with some authority. And see what they have to say about their email customer service reps.
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