Originally Posted by pokee
I asked that very question when I bought my Vox one year ago. I was told ereaders had a 30 day policy, because they are not considered tablet computers.
First of all, that link was wrong...it showed online policies. The in store policy does not mention "all electronics" have a 14 day policy...it names specifics items...and ereaders iis NOT on the list. The rep was WRONG. The return policy is still 30 days...even for Kobos new tablet ereader...
that's what i thought, but i figured they might be sneaky.
I HATE it when I can't get a straight answer about something so simple. That's been my experience at big box stores...ask 10 different people get 12 different answers.
Guess I might just drop in the store and get ahold of someone with some authority. And see what they have to say about their email customer service reps.