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Old 10-04-2012, 08:55 PM   #32
unaj41
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Posts: 29
Karma: 56424
Join Date: Jun 2011
Location: San Francisco
Device: Kobo Touch
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Just to close this thread: couple of days ago I was contacted by Kobo Executive Care representative who, after short chat, refunded the whole cost of the book. That is the customer care I was looking for! Thanks Kobo.
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