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Old 10-04-2012, 05:44 PM   #9
Uschiekid
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Posts: 453
Karma: 478836
Join Date: Oct 2012
Device: Kobo Glo
Well, I ended up emailing future shop to see if they lumped ereaders in with some of their other electronics which only have a 14 days return policy. Seems that is indeed the case, this was their reply:
Quote:
Dear ____________,

Thank you for contacting Future Shop with regard to our return policy.

The Kobo Glo E-Reader would qualify as a wireless device and has a return timeframe of 14 days.

To read more about our return/exchange policies, you may find our return policy on our website if you visit this link;

http://www.bestbuy.ca/en-CA/help/onl...=HC8136#return

If you have any further questions or concerns, please feel free to contact us again by replying to this email or calling us at 1-800-663-2275.

Thank you for contacting Future Shop, we value your business and look forward to serving you again.
Anyone know for a fact that it IS 30 days on Kobo Glo (ie has a receipt that says decisively or happens to work there )?

I do have trouble believing customer service at any place, but I was hoping they'd just confirm the 30 days for me.

Oh, and I totally love that I email the future shop specific email address and they refer to future shop in their email, but they give me a link to the best buy website....too funny.
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