Originally Posted by Droid
When I bought mine, the girl said that I can return it within 14 days if there is a problem. She didn't say it had to be in an unopened package. She did, however, tell me that after the 2 weeks, I need to contact Kobo with any problems (1 year warranty with Kobo).
I was told the same thing and while this has always been their policy, I'm also doubting that they would show the leniency they did before Kobo was sold