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Old 10-04-2012, 12:46 AM   #7
taming
Trying for calm & polite
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Posts: 4,013
Karma: 9455193
Join Date: May 2010
Location: Mostly in Canada
Device: kobo original, WiFI, Touch, Glo, and Aura
pokee--At my local Chapters the manager told me that now that Rakuten owned kobo, they would only exchange them within two weeks if bought in the store or 30 days if bought on line. I don;t know that this is definitive enough, but I called Chapters-Indigo support and was told the same thing.
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