Yeah, I really want B&N to stay afloat and succeed, but they need to improve their online content, not only ebooks, but Android apps.
Users are smart and they now realize that hardware specs its just half of the story. Ability to find and download content is the other half.
Something you can't do with Amazon is socialize, visit the store, use their wifi and get advantage of free content on your device. It's the positive side of having a physical store. Internet can't replace that human touch and interaction.