Originally Posted by Post-It
Yeah. I've done that a bunch of times, an it still hasn't worked.
@transmitthis: It's not even finding anything. I'm not getting 50 random files that aren't even e-books. I'm getting nada. Check the attachment.
That means it is hanging waiting for the device to send it the list of files on the device. If you have actually rebooted the device (as opposed to just blanking its screen), then try rebooting your computer.