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Old 09-26-2012, 08:14 PM   #11
unaj41 began at the beginning.
Posts: 27
Karma: 28
Join Date: Jun 2011
Location: San Francisco
Device: Kobo Touch
It was the 2nd tier email support which came back with this BS about not being responsible for the books they are selling (and only blaming the publisher) ... Maybe I should have tried the phone support ...
Speaking about competition - found this review on Amazon that talks about exactly the same problem ... That confirms that the product is defective, but again Kobo's "not our problem, we just charge you money ... " position is ridiculous ...
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