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Old 09-26-2012, 02:29 PM   #5
unaj41 began at the beginning.
Posts: 27
Karma: 28
Join Date: Jun 2011
Location: San Francisco
Device: Kobo Touch
Originally Posted by beckybug3 View Post
... Please do not judge all of Kobo support by this one bad experience.
True, however Kobo, as any other company, relies on customer happiness with their product. One unhappy customer should be one too many. And something as simple and petty as this problem should be handled quite differently in my opinion.
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