Originally Posted by cybmole
that is interesting - I asked amazon if anyone else had ever reported a disappearing book problem & they claimed not! Their "solution" is to suggest a full uninstall- reinstall but I've been around that loop a few times in the past already.
I will try your step 2 next time it plays up.
again, it's hard to construct a logical hypothesis as to why what you describe should make a difference .
I've never called Amazon with the problem.
If I have K4PC open before I buy a book, I don't seem to have a problem.
If I buy a book first, I will get the results you stated, where it appears to download then disappear. If I just close K4PC and re-open it, the book shows up.