Originally Posted by KlondikeGeoff
I don't know why you did not call Amazon customer service to see if it could be fixed.
iPatty, I have to admit I was intrigued. In all the years I have been reading Kindle forums, I have seen sad tales of one being dropped on the floor, being sat upon, even dropped into a toilet, but I have to admit you are unique in the annals of Kindledom.
I did call. The inner screen was cracked plus it wouldn't turn on. I was happy to get the refurb.