I had a broken screen to. I sent the package to them by regular mail from The Netherlands. It took somthing like 4 working days to get it to them and when I paid them by credit it took only 25 hours to get it back to my home by Fedex. That won't be much different from Brittain So 20 days will not be a problem. But you need an RMA number from them. You'll get that from them by email. Without that number the won't process
Last edited by Ortep; 07-25-2008 at 04:41 PM.