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Old 09-04-2012, 06:49 AM   #9
Booxtor
Booxtor
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Join Date: Jun 2011
Location: Germany
Device: a lot of..
Quote:
Originally Posted by FinancialWar View Post
So you had to use to use warranty for this? I thought it is mere software issue.
Hi,
I am just curious what is the software version you are using in your M92?
We have experienced a couple of such complete discharging with the old 1.6 firmware.

As far I know in the 1.7 there is a special routine to avoid complete discharging of the battery. It is indeed quite hard to reanimate the completely discharged battery in the eReader.

There are some ways to solve that problem.
1. The easiest way - contact your vendor in order to repair it. (Yes, it is warranty case, but shipping could be expensive).
2. A little bit more complicated way - open the reader and carefully remove the battery and send it to me as usual letter (cheapest and quickest way). I will reanimate and charge it with our equipment.
3. The way of hope - keep trying to charge the battery in the reader. You can try the advices with resetting and long power on button pressing during recharging.

Last edited by Booxtor; 09-04-2012 at 06:57 AM.
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