Originally Posted by blackpuddingmunc
i've tried the resetbutton to no avail, when i plug into the laptop all i get is the red/bluish light to say its charging, but the buttons still don't work. I'll probably have to go back to the shop to try get another receipt.
Leave it to charge for an hour before you try and turn it on. Once it gets really low you may need to give it some time on charge before it will react.