Thread: Frozen reader
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Old 09-03-2012, 05:36 PM   #1
blackpuddingmunc
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Posts: 16
Karma: 137820
Join Date: Sep 2012
Device: Kobo Touch
Frozen reader

Hello all, perhaps one of you may be able to assist me? I recently bought the Kobo original ereader, less than 3 months ago. Very happy with it until this weekend when the thing froze up on me. I cannot turn it off, change screens, in fact nothing works on it at all. All i have it the main screen of books i have open.
I contacted support, and they replied asking for my details etc, plus my date of purchase, and tell me that it needs to be returned for repair. I have inadvertantly misplaced my receipt for the reader.
As i fear i will get nowhere with support because i no longer have the receipt, i was wondering if any of you fine folks have any ideas as to how i can get to my books?
Many thanks in advance.
Reg
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