Originally Posted by mr_nobody
: And shame on kobo tech support/engineers for not figuring this out...
In their defense they were looking for a software problem of some sort. With some downloaded software that was somehow screwing something up. And that's exactly where I would've looked too. Note that I've been a computer programming since about 1979.
To link SOD with a battery being discharged to empty isn't something that would ever occur to me.