PeterT...........It's a Kobo Touch.
CWPitcher................I haven't upgraded either the Kobo or the Kobo Desktop. I have had Kobo only for a month and a half.
My Kobo did already have a hiccup, the touch part stopped working, and the only thing that made it work again was to do the whole factory reset deal.... Which meant that I lost all my books on it. Then my Kobo Desktop started doing the whole error thing and now I have no books on my Kobo.
If you find out what happened and how to fix it before I find out, can you please let me know? Thanks a lot!!