Originally Posted by TimW
I'm not sure if all UPS depots are the same but my local depot isn't well set up for customer service...very little parking and only one customer at a time can be helped. Also, they're only open from 3 PM to 6 PM.
That is how most of them operate. They want you to call them to come pick it up. And they charge for that. Businesses that want UPS to come by every day for pick up also pay a monthly fee.