And now Amazon shipping locations in your grocery store:
Amazon's New Secret Weapon: Delivery Lockers
Online Retailer Expands Use of Cabinets for Package Deliveries
By GREG BENSINGER
Customers at a Gristedes grocery store walk past an Amazon Locker in New York.
Amazon.com Inc. AMZN -0.42% is doubling down to combat a problem that has long bedeviled online retailers: failed package delivery.
The Web giant has quietly installed large metal cabinets—or Amazon Lockers—in grocery, convenience and drugstore outlets that function like virtual doormen, accepting packages for customers for a later pickup. Amazon began putting lockers in Seattle, Washington, D.C., and New York state about a year ago.
And the company is now ramping up the service. In the past few weeks, Amazon has opened its first lockers sites in the San Francisco Bay area.
By adding the lockers, Amazon is addressing concerns of some urban apartment dwellers who fear they'll miss a delivery or have their items stolen from their doorstep. Amazon is also taking on some of its rivals who are shipping to appointed sites, such as other retailers or United Parcel Service Inc. UPS -0.18% stores.