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Old 07-14-2012, 07:26 PM   #25
RickyB
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RickyB has a complete set of Star Wars action figures.RickyB has a complete set of Star Wars action figures.RickyB has a complete set of Star Wars action figures.
 
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Posts: 34
Karma: 296
Join Date: Apr 2012
Location: Adelaide, Australia
Device: Kobo Touch
Quote:
Originally Posted by robko View Post
... I'd be bitter too if it was my Kobo that was bricked ... In a perfect world it wouldn't have happened at all. In the imperfect world we live in, at least be happy they've acknowledged some people have a problem and seem to be working as hard as they can to fix it.
Mine was bricked, and while I wasn't "bitter" I was disappointed, but in reality I was back operational in less than 24 hours.

Communication from Kobo support was good too, the only issue the need to repeat the same steps three times. But that is the reality of dealing with tech support it seems, no matter what.
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