Originally Posted by Woodstonian
murg ... another question along the same lines ... are the net results of these resets the same? Do they all end up with the original firmware level and loss of all books, settings etc.?
I think the answer is yes, at least for me. Every hard reset has brought the firmware back to 1.9.16. However, I note that some people appear to have seen progressive regression of firmware versions. Of course a hard reset removes all books and settings which would be synced back when you plug into the Desktop.