Originally Posted by GreenMonkey
I'd keep hassling them for a new one. That kind of fragility on the screen covering is unacceptable.
Hopefully all units aren't this fragile. I'd be surprised if they made it out of R&D like that..
It really sounds like a design flaw inherent to the GlowLight itself. I've read of a number of units showing screen damage out of the box in the form of hairline scratches that glow like the crack on Amy's wall when the light is on.