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Old 06-29-2012, 06:51 AM   #9
paulsalter
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Posts: 558
Karma: 1109999
Join Date: Nov 2011
Location: UK
Device: Windows 10 Tablet/Laptop, Lumia 930, Kobo Vox (Retired)
connect the kobo to your computer
go into device manager
do any of the usb devices have an exclamation mark next to them? (thinking it finds kobo but has no driver for it)
click on the kobo under usb, go into properties and manually try updating driver, then try installing software
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