Originally Posted by pilotbob
Because you don't know what was done to it. Some internal parts might have been removed. It could be dirty. Someone could have spilled a coffee in it. there are many reasons.
Right, "open box" are how they should sell these.
Bob .... that's why they test and inspect it, to find out whether or not it is in good working order. If someone spilled coffee in it, then it is not going to be something that is returned in working order. If it is not in saleable condition when it is returned, and if it requires repair, then it can only be sold as refurbished.