Originally Posted by soondai
I have yet to see any real world reports of the problem. So far just two blog reports (this one is someone intentionally trying to cause this problem)
If you drop a eink reader (or drop something on it) you are likely to run into problems.
Except in this case, the technology does not seem capable of withstanding the perils of normal use. And, yes, I do consider the minor mishaps that happen in everyday life to be a part of normal use. The GlowTouch should, at the very least, be able to survive a light bump on the screen surface (such as the dropped remote mentioned in one report) without significantly impairing the usability of the device.
The bottom line is that the GlowTouch screen does seem to be considerably more fragile then any other ereader device at present, which is a significant point. Note that it was the so-called "screen protector" that was damaged and not the e-ink screen itself.