Originally Posted by jauniaux
My parents just gave me their kindle which seems to be bricked (problem during update ? i don't know ...)
When rebooted, the kindle4NT shows a screen "DIAGS FAILED" and 'send device to rework'.
I tried to put it in fastboot mode (fastboot bundle install), but it just go back to main menu of the diags mode and reboots back in diags mode (enters movinand test and then the message diags failed)
I also tried USBnet but the computer doesn't recognise it ?
For info, I'm running Ubuntu 12.04. with USBnet, I cannot configure usb0 (device not found)
What am I doing wrong ?
Thanks, and sorry if this has already been answered. I've been searching for a week now
The "diags failed" just means that somebody ran diagnostics and did not answer "yes" to some of the questions. It does not necessarily mean that there was a hardware problem.
Fastboot mode should work, unless you did not press the correct key to confirm you selection.
Because the K4 models are new, did you check to see if amazon will send a free replacement?
It is possible (but unlikely) that there could be a real hardware problem.