Focus, thank you for replying, much appreciated.
I am, in fact, in the EU, so am fully covered by the consumer laws here.
As I said, I am still not sure whether my issue is the same as yours or not, but I must admit this thread has me worried.
For now, I am still waiting for a reply on my issue, but shall let my outcome be known.
Last edited by CJY; 05-19-2012 at 02:42 PM.