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Old 05-10-2012, 10:29 PM   #11
MikeOnyx
OnyxBoox Sales
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Posts: 140
Karma: 552380
Join Date: Dec 2009
Location: Atlanta, GA
Device: Onyx Boox
We have had two customers who have encountered the unrecoverable freezing problem problem as of May 1st, 2012. When they sent it back to us, one of the devices had already recovered, so I just reflashed the device. The other one was unrecoverable and had to be sent back to the manufacturer. I believe it is a hardware issue.
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