Originally Posted by derykg
Thanks, people. I had the same problem but tried the "hold a while" approach. The power light switched from blue to green and I was back in business. I appreciate your collective advice.
I am having the same prob. the power light is green at the top and I've had it plugged in all day. figured it had to be done so unplugged from the cable then removed the cable from the pc and noticed it was still showing connected and charging. I have done all the things listed (holding buttons etc) and it still has the same window. it is not showing as fully charged, but AFTER the entire day? I;d say I have a prob. can anyone help? I do not want to send it back to the factory for a reset? have lots of books on it but? don't want to lose the kobo either. Am in the Dominican Republic (so not home) we are here 6 mons of the yr and in 2wks we head back home. The reader was purchased in Sept. 2011 not used much. so I'm sad this has happened. HOPE someone can help me.