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Old 04-26-2012, 07:55 PM   #4
PeterT
Taking a break; Fed up
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Posts: 6,983
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Join Date: Nov 2007
Location: Toronto
Device: Wife: Touch, Arc, Vox Me: Nexus 7, Glo
When you click on the calibre Preferences icon (the gears) down at the bottom of the displayed page is a section labeled Advanced. The third option there is Miscellaneous.

Clicking on that displays a screen that has a large button titled "Debug Device Detection". Click that and copy the resulting output to the clipboard and then paste it into a message.
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