Quote:
Originally Posted by apastuszak
Every time my Kindle gives me grief, I get the urge to switch to an eBook reader that supports ePub.
And what does Amazon do? Their incredible customer service keeps replacing my kindle for free.
Kindle customer service truly is outstanding. And now that the KF8 format is out, the need for ePub is far less than it used to be.
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If I were Amazon I'd drop customers that repeatedly want their Kindles replaced for frivolous reasons and lock out their accounts.