Originally Posted by thorswitch
- if I open the eLibrary software first and then plug in the Reader's USB connection, in the sidebar that shows all of your collection folders, your Reader and any other drives you have available, it will display the Reader icon with the spinning "activity arrows" next to it and the word "Scanning...." In a couple cases, it resulted in the word "Error" showing up next to the Reader icon, but generally, it just keep spinning until I close the software.
- If the Reader IS connected via the USB cable, the eLibrary software initially appears as just a task bar button, as if the program were in "minimized" mode, but if I try to click the button as I would to open a minimized program, for at least the first 30 to 45 seconds nothing will happen at all. After that initial wait, if I hit the button to open it, I get a blank white panel with no text or images to be found, and the title bar is blank. When I go to close the program down, I get a "Not Responding" error and have to shut the program down using that.
Have you tried the steps outlined in this Sticky?