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Old 04-13-2012, 07:05 PM   #8
Orn8one
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Posts: 176
Karma: 8362
Join Date: Jan 2010
Location: Northamptonshire UK
Device: Kobo Touch, Sony 650 and Cool-er
Still waiting for a Tier 2 response 3days on. I agree the imperfect customer service would not stop anyone buying a Kobo but if I was struggling between two similar products previous poor experience would be a factor in my decision.
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