Emails to Kobo help
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04-11-2012, 09:34 PM
Join Date: Jul 2011
Device: Kobo Wi-Fi, Kobo Touch, Kobo for Android
I've noticed that too. I suspect that emails are being "read" by a bot and the replies are based on keywords.
It's more than a little frustrating. I once threw an email tantrum over it. Not my finest hour but it got a human looking at the email.
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