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Old 04-07-2012, 11:24 AM   #18
ProfCrash
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Posts: 8,051
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Join Date: Jul 2010
Location: Somewhere in the USA
Device: Kindle1, Kindle DX Graphite, K3 3G, IPad 3, PW2
I have called Amazon to return books (before they put it on the Manage my Kindle page) and to report a missing Kindle. They were great. My MIL had to return her first K2 due to the sun fade problem that was common with K2's when they first came out.

I hope to not need Customer Service on a regular basis but it is nice to know that it is there if I do need it.
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