Originally Posted by karunaji
If you had read the story, you would know that he had bought a Kindle in the UK from the Best Buy. That's not strange at all because there are no Kindles available in European shops. I don't know if Best Buy shops are open in the UK anymore. Now tourists in the UK have to buy Kindles from Tesco instead.
Apparently Amazon has found that selling Kindles to Europeans below cost is unprofitable because non-English speaking people are not buying that many e-books from them anyway. It appears that they are taking drastic measures to prevent further losses like illegally refusing warranty service to broken Kindles.
I would suggest contacting a local consumer protection agency. They may take time to review the case but they could make judgement in your favor, i.e., forcing Amazon to repair your Kindle and reinstate access to books already bought.
Sorry but you seem to be some years behind. You can buy the kindle without any problem in germany and i just recently switched from a broken K2 to a brand new K3 at amazon without any hassel for 40 €. Thats a few month ago and sorry i never had the feeling amazon tries to f** around with me cause they sell not enough books in the EU.
Besides that what is the problem with "non english speaking people"? Do you even have a clue about i.e. the german kindle store? Sorry but there are tons of books in native german language out there in the kindle store. If you follow the news they say the kindle store is a great success already here in germany?
But for a better understanding i was questioning myself and/or the TO where he has got his amazon account, cause NL doesn't have amazon yet. Even if he had bought his kindle in an UK store he still needs an amazon account. Is it UK? Germany? USA?