Bugzilla appears to be more geared for the larger open source projects. I can't really
see it being welcomed into the paranoid, proprietary world of the smaller tech based
corporations. I have no idea how they are doing it now, but they definitely need all
the feedback they can get.
Of course I imagine they don't consider a barrage of "The screen's too dark fix it" or
"The colors aren't bright enough" over and over again, to be of much use. Most of the
posts here actually point out problems, that can be addressed in the firmware, (setting
aside those that just say "it's not as good as mine"). I certainly hope that there is
someone of the development team checking out this forum on a regular basis.