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newfcollins · 03-07-2012, 12:45 PM

Hi all,

I have a Kobo (not a touch, but an original one, not sure of the specific name, but I think it's called Original). I've had it for about a year and never had any problems until now.

This morning, it froze on me. I go to turn it on, and I get the main screen that says "kobo eReading: anytime. anyplace." But it won't leave that screen.

I've tried holding down the power button for 10 seconds to restart it, and it didn't work. I tried plugging it into the computer, and it doesn't work (the computer doesn't recognize that it is plugged in either). And I tried the paper clip in the small hole in the back, and it didn't work. It won't leave that main screen.

I can't do a factory reset, because it won't leave that main screen.

Any suggestions? I've had it for a year, and I really do not want to
buy a new one.

Thanks for the help.

03-07-2012, 12:45 PM	#1
newfcollins Junior Member Posts: 1 Karma: 10 Join Date: Mar 2012 Device: Kobo Original	Kobo ereader is frozen Hi all, I have a Kobo (not a touch, but an original one, not sure of the specific name, but I think it's called Original). I've had it for about a year and never had any problems until now. This morning, it froze on me. I go to turn it on, and I get the main screen that says "kobo eReading: anytime. anyplace." But it won't leave that screen. I've tried holding down the power button for 10 seconds to restart it, and it didn't work. I tried plugging it into the computer, and it doesn't work (the computer doesn't recognize that it is plugged in either). And I tried the paper clip in the small hole in the back, and it didn't work. It won't leave that main screen. I can't do a factory reset, because it won't leave that main screen. Any suggestions? I've had it for a year, and I really do not want to buy a new one. Thanks for the help.