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Old 06-14-2008, 03:56 AM   #4
mjdb
Kiwi Member
mjdb has learned how to read e-booksmjdb has learned how to read e-booksmjdb has learned how to read e-booksmjdb has learned how to read e-booksmjdb has learned how to read e-booksmjdb has learned how to read e-booksmjdb has learned how to read e-booksmjdb has learned how to read e-books
 
Posts: 34
Karma: 952
Join Date: Dec 2007
Location: Auckland NZ
Device: NAEB Bookeen Cybook Gen3, eBookman
Quote:
Originally Posted by binzer View Post
Thanks for the info!

I emailed Bookeen on Thursday about the screen, but they didn't respond today so I suppose I'll have to wait until next week to hear back. I'm glad the process is quick once it gets going though. [snip]
If you don't get a reply, then all you can do is check your spam filters and try again. I note that I emailed support@bookeen.com
and the subject line of my post was
"request for repair price and RMA number" .

I assume that a sensible email filtering system, if they have one, should separate out posts referencing a RMA number from those with other issues.


Martin.
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