Originally Posted by jrw93
After the 3rd e-mail from the amazon "account specialist," I finally learned I do not have access to any of my digital content even though I had paid for it myself. I asked if I could download files of the books that I had purchased, but to no avail. It looks like it's really true that even if you purchased the item, it's not really yours.
I also asked regarding some of my amazon mp3s, apps, and videos I had purchased from their stores. The account specialist told me that none of that content is accessible anymore. Brilliant.
My impression is that you have not been straight in your message here.
To what you have described to have happened there must have been some/several incidents that you did not care to mention here ...