Originally Posted by hard-boiled pat
could someone with an axe to grind have complained about you or your products?
They would have contacted me first, as that is Amazon's policy. If you purchase from a third party seller, you need to contact them directly and THEN if conflict still occurs, you can file an Amazon A-Z claim which pretty much guarantees your money back.
I have always refunded money if buyers wanted them, and have never had a A-Z claim filed against me. Clean record.