Blossom -- I have attempted to ask them in the e-mail about what the account name actually was, but It seems like they are just avoiding the question in their previous e-mail. I'll give it another try.
pdurrant -- I have not moved recently.
Sigh, I'm just so frustrated that they can just close someone's account without a justification e-mail or proof. I understand that Amazon has the right to refuse service, but a e-mail informing you of why would definitely be nice.