Originally Posted by jrw93
We closely examined your account, your order history, and your related accounts to ensure that any decision regarding your account was made according to our policies.
We will not reopen your closed Amazon.com accounts.
Going forward, any questions must be directed to firstname.lastname@example.org
. Keep in mind that our decision regarding this matter will not change.
If you are sure that you have not done anything that might justify this closure, I suggest that you try replying with a list of all your accounts, and dates they were opened/closed, and reasons for the same, including seller accounts.
And then ask whether the behaviour for which they have taken action was related to any of the listed accounts.
It is rather worrying that they will completely shut you out from media that you've purchased.