I ended up getting one more e-mail from one of these "account specialists," and it seemed that my account is closed for good. Here is the the e-mail that I received:
We closely examined your account, your order history, and your related accounts to ensure that any decision regarding your account was made according to our policies.
We will not reopen your closed Amazon.com accounts.
Going forward, any questions must be directed to firstname.lastname@example.org
. Keep in mind that our decision regarding this matter will not change.
Thanks for your understanding.
This is upsetting, because I never returned a large amount of items. Hell, that wasn't even a reason the account specialist told me about.
Oh well. At least this can be a warning that Amazon has a right to take all of your digital content away without any solid reason. My Kindle can at least be used as a doorstep..